Terms & Conditions

Payments
Nadia Esi accepts all major cards – you see the pad lock above in the address bar? It means we are super secure, so we got you. You can also make quick secure payments through PayPal. If you want to pay with card, click on the cart and go to the checkout page.

**COVID-19 SHIPPING UPDATE**

Flash Sale Shipping

Please allow up up to 5 days for dispatch as the volume of sales are high, and we are working hard to fulfil all orders. Thank you for understanding!

We will be shipping orders like normal, using Royal Mail. As this is an unprecedented time, please do allow more time to receive orders. 3-7 working days

All orders will be shipped off using standard delivery. 

For any updates and quick responses follow @nadia.esi on Instagram! 


Shipping
Shipping is calculated at the checkout page. Nadia Esi is UK based but does ship internationally, this is also calculated at the checkout.
UK Shipping costs
Standard shipping via Royal Mail: £2.99 (unless we have an offer)
Allow 3-7 working days to receive your order
International Shipping
Tracked shipping: £10
Allow 10-15 days


Nadia Esi is still a small business and I’m out here studying so please be understanding and the aim is to ship all orders made before 4:30pm on the same working day. 

Important shipping notice:
Orders placed are shipped on Wednesday’s and Friday’s
Working Days are classed as Monday-Friday (excluding public & bank holidays)

Returns, Refunds and Exchanges

Due to the personal nature of Nadia Esi products we do not accept returns or exchanges. Nadia Esi will not resend products to customers that have provided an incorrect address, it is the customers responsibility to provide the correct Delivery address.
If you have any issues with an order please email contact@nadiaesi.co.uk.

Claims are not valid after 14 days from the day of the purchase.


Allergens
It is the customers responsibility to patch test all products before use on your face or hair. Patch tests are carried out on a small section of your hand (not palms) – if irritation occurs discontinue use and rinse section with water.
Read the ingredients on the products, if it has not been provided then reach out on our contact form for enquiries on different products.

*Also Nadia Esi is not claiming to cure any medical illnesses so if you are unsure about anything please contact your doctor*

SALES T&C 

 1. This offer entitles you to up to 50% off selected items at nadiaesi.co.uk

2. This offer can be redeemed from 6:00pm Wednesday 23rd September 2020

3. This offer is valid online at www.nadiaesi.co.uk on selected items only.

4. Discounted items will already have the promotional discount applied. No code is needed.

5. This offer cannot be used in conjunction with any other offer or discount.

6. This offer may be amended or withdrawn at any time at the Promoter’s discretion.

Discount Codes T&C’s

All discount codes do not apply to SALE items and cannot be used on items less than £3.51

Our Newsletter Discount can only be used once per customer

The discount code received after a purchase can only be used after you have purchased an item from Nadia Esi on the official Nadia Esi website.

Influencer discounts can only be used once per customer

Mist n’ Match Offer

Our Mist n’ Match offer is a 3 for 2 offer based on the original prices of the Moisture Mists. You will receive the third Moisture mist as a free gift from Nadia Esi.

If you add two of the same Moisture Mist into your basket you can claim your free mist by emailing contact@nadiaesi.co.uk to indicate the Moisture Mist gift you would like to receive for free. This offer will not apply when the single Moisture Mists are on sale.

Discount codes cannot be used on this offer.